Terms & Conditions
About Us

1.1 Steps to Booking

1.2 Complete Personal Details - All mandatory fields on the Online Booking form to be completed and press submit information at bottom of the Book Online webpage. you will receive an immediate email of details inserted on the booking form.

1.3 Chose Payment Option - A payment is required to secure the booking. There is the option of the following:

Course Fees Payable in Advance - 
All distance course fees are payable in advance. 

A)  Pay 300euro deposit online - Choosing this option you will be required to submit your VISA, Debit Card or Laser Card details online. This is a secured online payment facility offered by Realex International Payments provider. Once the deposit is received Admissions will process your booking. The balance is due before course commencement,.

B) Pay in Full
 Online - chose this option and submit online your visa or laser card details. Your booking will be immediately processed by admissions as a priority. Whatever course you choose on the booking form, the advertised fee will be deducted from your visa or laser.



1.4.  Admissions

Admissions will confirm your place, usually within 2- 3 days of receipt of your booking. All course booking information is reviewed against eligibility criteria by Admissions. You will also receive written notification from admissions within 7 working days of your confirmation on your chosen course. Any applicant not eligible will have their deposit or full payment immediately refunded. CMI reserve the right to refuse an applicant a place if they do do satisfy the eligibility criteria for their chosen course.


1.5 Course Fees

The Current Fee for any course at any given time is displayed in the currency (AED, Euro, Stg, Swiss Francetc ) on the CMI Website . CMI reserves the right to increase or decrease fees accordingly.  The Course Fee must be in paid FULL before commencement of ALL CMI courses. The deposit is deducted from the overall course fee. The balance of payment is required before or on start date of course.


Most course fees  do not include exam fees or core textbooks but do include extensive course handouts which are made available online each week.   Where total course fees are subject to a limited special offer, it is the responsibility of the applicant to inform CMI, at time of booking, they wish to take up the offer, otherwise no deduction will be made.

1.6  Methods of Payment
: Visa, Debit, Mastercard & Laser Card payment is accepted online and also over the phone. Cheques, Bank transfer is accepted as alternative means to VISA or LASER payment, in which case you must inform CMI accounts office in advance. To Pay online - click PAY ONLINE.

1.7 Course Refunds

If you decide not to do your chosen course , the deposit, course fee and exam fees paid are NON refundable.  Students must notify CMI in writing if they deciode not to do the course they have booked or decide toleave the course for whatever reason. 

Students who withdraw from the course for whatever reason remain liable for full course fees. For students who leave the course within the first 7 days of course commencement, a credit will remain in your account to be offset against any other CMI course for up to one year from the date of booking. Students who leave the course after the first 7 days of the course are entitled to no refund or no credit against the fee paid. Students who pay for a course and do not do the course at the scheduled date, are allowed to defer the course for up to 8 months from original booking date. After that date, if they do not take up the course within 8 months of original booking, their option to defer will expire.  

Students deferring a semester or semesters for whatever reason, will be required to pay an  admin fee to CMI. Students deferring semesters are also liable to pay additional award body exam and registration deferral fees in addition to the standard CMI admin fee.



1.8 Employer Sponsorship

Even if an employer is sponsoring you, a deposit to accompany your online booking is still required. Once full fee payment has been received by your sponsor, the deposit will be refunded.

To be approved for employer sponsorship, please include the information on the person authorising payment within your organisation to be inserted on the online booking form. Please note late payment from employer sponsors or organisations funding the course, will result in an applicant not being allowed to start the course or continue with the course.




1.9  Exams

All exam dates are provided to you by CMI at the start of your course.  If due to exceptional circumstances you are unable to attend an examination or series of exams, then you are obliged to inform CMI in writing within 2 weeks of starting a term.

Special exam sittings can be held no more than 5 weeks from the original term exam dates. Special sitting exams that take place more than 5 weeks after the original exam date are charged a fee Students who dont complete the deferred exam(s) within 18 months of course booking, will not be permitted to complete the course unless they re-do the complete course.

Failure to inform CMI at the start of a term within 2 weeks of start date will mean a charge will be incurred  per special exam sitting arranged. If CMI must re-register you for a deferred exam with the awarding body an additional fee in addition to the special sitting fee will apply.

Exceptional circumstances can involve being physically unable to complete the exam. In this case a doctors note must be provided as evidence. 

1.10 Rechecks

If you wish for a recheck , the cost will depend on the awarding body. Please consult CMI for correct fee. Generally marks should be no more than 3-5 marks off a pass for it to be worth your while getting a recheck.  A strict timeline applies to re-checks and students must notify CMI within 10 days of receiving results.





 1.11  Special Needs Requirements

CMI offers access to Cmi courses to students with special needs/ and or disabilities. On the booking form, it is important that new applicants indicate if they have special needs and what those needs are. In some cases, documentary evidence such as a doctors note may be required indicating what the impairment is.  CMI can make arrangements to sit  exams by means of a Scribe or special speech recognition software. A scribe is an additional service and an additional fee applies to the standard course fees for arranging a scribe for each exam sitting.



2.0 Our Liability to You

2.1 .The exclusions and limitations of liability contained in these Terms do not apply to: Any loss or damage resulting from death or personal injury caused by our negligence; Loss or damages arising from our fraudulent misrepresentation; or Any other losses which may not be excluded or limited by law.


2.2. To maintain a high standard of professionalism, CMI reserves the right to change or alter any parts or sub-parts of the course on offer, including prices, location, content, semesters and terms and conditions of application. 


The Institute will notify students at the earliest possible opportunity where changes do occur. While every effort is made to ensure accuracy, however responsibility is disclaimed for any error or omission on this website. CMI reserves the right to amend or change the details contained in this web site.


CMI reserve the right to reschedule the timing or start date of a course or a semester and can postpone a course(s) due to an event or events (s) beyond our reasonable control. This includes (but is not limited to) events such as lecturers unfit to attend class, insufficient students numbers to run the course, and extreme weather conditions such as fire, flood, storm, strikes or other industrial action, failure of telecommunications services, war, riot, or the actions of any government or public body. In the event CMI are prevented from providing the services by such an event(s), we will take all reasonable steps to reinstate the provision of the services to you, as soon as is reasonably possible. Where CMI has had to postpone a course, no refund will be provided and reasonable steps will be made to find the next available start date.



2.3    Where every effort is made by CMI to provide accurate information, it is ultimately the responsibility of student applicants to verify the accuracy of the level of their course prior to starting the course.


2.4. In no event shall CMI be responsible to you for any loss of profit, loss of earnings, loss of anticipated savings, loss of revenue or loss of goodwill that you may suffer. Furthermore, in no event shall we be liable to you for any indirect or consequential loss that you may suffer.


2.5. CMI are not responsible to you for any data that you lose either (a) as a result of accessing the Course Materials; or (b) during completion of any course. It is your responsibility to ensure that you regularly save and back up (i) all data which you hold on the computer from which you are accessing the course materials, and (ii) all data that you produce when completing the course.

 Students will only have access to online course notes during term time. (Once exams complete access will no longer be available). It is the responsibility of students to store/print exam notes if they miss an exam and have to sit it at a later date.

 All courses must be completed in the normal time frame and where a course has been postponed by CMI for any reasons stated in 2.2 above, the course must be completed within 18 months from the original booking date. Where students are unable to complete a semester or semesters due to personal reasons, a charge will apply for that student to complete the exams or respective part(s) of their course. Students who did not complete a course within the 18 months time frame from original booking date will not be permitted to continue and finish the course at CMI.



3.0 Assignments & Projects

CMI reserve the right to refuse late submission of assignments. Students will be penalised and their name will not be put forward for an award if assignments are submitted late. All Assignments and Projects must be clearly bound and state the name of course, name of students, name of project.assignments and date of submission. 

All Assignments and projects are corrected and results notified to students up to 12 weeks from date of receipt of same.

3.1 Awards
: It is your responsibility to notify CMI of any change of address. Any changes of address must be sent to CMI by email/in writing prior to completion of your your course. Any students who did not receive an award will be required to pay a charge to cover the cost of re-issuing the award.


3.2. CMI will send out awards/certificates within a reasonable time-frame. Results are sent at the same time. Requests for early release of results will not be met.

3.3 School Facilities. 
No eating/drinking in classrooms is permitted and students are expected to leave the classroom in a tidy state after use.

 Your Use of the Course Materials

4.1. In consideration of receipt by us of the course fee, we grant to you a non-exclusive, non-transferable license for you to use the Course Materials for the sole purpose of non-commercial home or work use.

4.2. Save as expressly set out in these Terms, you may not modify, copy, reproduce, re-publish, upload, post, transmit or distribute in any way any of the Course Materials. Any use of the Course Materials not expressly permitted in these Terms is strictly prohibited and will constitute an infringement of our copyright or our other intellectual property rights, and / or the copyright or other intellectual property rights of our licensors.



5.0 Legal Action

In the event of legal action, the prospect of a students (s) receiving an Award or Awards will automatically be frozen until the outcome of the legal proceedings have been finalised. Any legal action will be vigourously defended by Communications & Management Institute Ltd.

5.1. Complaints.

In the event that you are unsatisfied with any aspect of the services offered by CMI, notice in writing must be made within 2 weeks of the issue arising. Please email CMI or write directly to Complaints CMI and their address. Click here for address. All complaints are addressed promptly.




6.0 General

6.1. These Terms are governed by and shall be construed in accordance with Irish law. Any dispute arising between us under or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts.

6.2. These Terms constitute the entire agreement between us in relation to the provision by us to you of the Services offered, and they replace and supersede any prior arrangements between us in relation to the Services. You acknowledge that you are not relying on any statement made by us or any of our representatives with regard to the Services other than those expressly set out in these Terms . As stated earlier, nothing in these Terms or Conditions shall exclude or restrict our liability for fraud or fraudulent misrepresentation.



7.0 Privacy Policy

7.1 Privacy Statement

This is a statement of the practices of CMI (the "Institute") in connection with the capture of personal data on this website (that is all web pages within the domain name) and the steps taken by institute to respect your privacy. CMI is not responsible for the content or privacy practices of other websites which may be accessed through the CMI website. It is institute policy to identify clearly links to external websites and it is your responsibility to satisfy yourself as to the adequacy of the practices of linked sites.

7.2 General statement

CMI fully respects your right to privacy and actively seeks to preserve the privacy rights of those who share information with the institute. CMI will not collect any personal information about you on this website without your permission, except as may be required or permitted by law. Any personal information which you volunteer to the College will be treated with the highest standards of security and confidentiality, in accordance with the Data Protection Acts, 1988 and 2003.


7.3  Collection and use of personal information



Any information which you provide in enrollment is not made available to any third parties, and is used by CMI only in accordance with the purpose for which you provided the information and will only be retained for as long as required for the stated purpose. If you have any specific queries about the purpose for which your information is to be used, you should contact CMI before submitting the information.


7.4  Collection and use of technical information


Information on internet traffic is collected routinely by CMI and also at other points along the route in the internet. It is NOT used to gather identifiable personal information on individual website visitors, except in so far as this is permitted by law and may be necessary in order to prevent or detect problems or offences in relation to the operation of the website.


7.5  Your Rights


Pursuant to the Data Protection Acts 1988 and 2003 and relevant Acts in International countries, you have certain rights to obtain a copy of the data held about you, for a fee. Any such requests should be made in writing (not email) to the Information Compliance Officer at the address set out below. For further details on your data privacy rights, please refer to the data protection commissioner or body in your country.  This statement should not be construed as a contractual undertaking. CMI reserves the right to review and amend this statement at any time without notice and you should therefore re-visit this webpage from time to time.